OCR - GCSE - Business

OCR GCSE - Business

GCSE | OCR | Business | Business (01): Business activity, marketing and people

Business activity

01

The role of business enterprise and
entrepreneurship

02

Business planning

03

Business ownership

04

Business aims and objectives

05

Stakeholders in business

06

Business growth

GCSE | OCR | Business | Business (01): Business activity, marketing and people

Marketing

07

The role of marketing

08

Market research

09

Market segmentation

10

The marketing mix

GCSE | OCR | Business | Business (01): Business activity, marketing and people

People

11

The role of human resources

12

Organisational structures and different ways of working

13

Communication in business

14

Recruitment and selection

15

Motivation and retention

16

Training and development

17

Recruitment and selection

GCSE | OCR | Business | Business (02): Operations, finance and influences on business

Operations

18

Production processes

19

Quality of goods and services

20

The sales process and customer service

21

Consumer law

22

Business location

23

Working with suppliers

GCSE | OCR | Business | Business (02): Operations, finance and influences on business

Finance

24

The role of the finance function

25

Sources of finance

26

Revenue, costs, profit and loss

27

Break-even

28

Cash and cash flow

GCSE | OCR | Business | Business (02): Operations, finance and influences on business

Influences on business

29

Ethical and environmental considerations

30

The economic climate

31

Globalisation

GCSE | OCR | Business | Business (02): Operations, finance and influences on business

The interdependent nature of business

32

The interdependent nature of business