OCR GCSE - Business 
Operations

OCR | GCSE | Business | Operations, finance and influences on business | Operations | Lesson 18

Production processes

OCR | GCSE | Business | Operations, finance and influences on business | Operations | Lesson 19

Quality of goods and services

OCR | GCSE | Business | Operations, finance and influences on business | Operations | Lesson 20

The sales process and customer service

OCR | GCSE | Business | Operations, finance and influences on business | Operations | Lesson 21

Consumer law

OCR | GCSE | Business | Operations, finance and influences on business | Operations | Lesson 22

Business location

OCR | GCSE | Business | Operations, finance and influences on business | Operations | Lesson 23

Working with suppliers

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